About Us

Company Profile

First Choice/Your Choice began in 2001 offering personalized computer software training, B2B: Business to Business. Now, we provide eLearning and Instructional Design services B2B.

Norma Kaplan

Norma founded First Choice/Your Choice in 2001 to support businesses confronted by the promise and challenge of today's computer systems.

As an eLearning Designer/Instructional Designer and Software trainer, Norma brings her commitment to excellence to her work, combining her years of corporate experience in computers, design, training, and administration to fit her clients' business needs, increase their efficiency, and bolster their bottom lines.

Credentials

• BS in Management and Business
• AA in Computer Programming
• Former Adjunct Faculty at Oakton Community College
• Online Learning and Synchronous Classrooms
• Microsoft Office User Specialist Certification
• Langevin Certificates – Instructional Design and Training Needs Analysis
• DDI trained in Making Effective Decisions, Valuing Differences, and Communicating with Impact
• Toastmasters, CTM
• Certificate of Award from the Chicagoland Chapter of the American Society for Training & Development (CCASTD), Human Resource Development Institute
• Past President 2009 of CCASTD (Chicagoland Chapter of the American Society for Training & Development)

Software Specialties

• Adobe Captivate
• Adobe FrameMaker
• Articulate Studio 09
• Microsoft Office Suite
• SNAG-IT
• Learning Management Systems
• Project Portfolio Management Systems
• Webinars